The Guildhall and Barrow Surgery

Bury St. Edmunds, Suffolk


Information>News and current topics
Updated: 24 January 2012
New Partner
Dr Philip Evans retired from the practice at the end of December after being a partner for 33 years.  He left with our very Best Wishes for a long and happy retirement.  As his replacement, we welcome Dr Peter Smye who started work at the beginning of January.  For more information about Dr Smye, click on this link: Dr Smye
Join our Patient Reference Group
We would like to know how we can improve our services to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say.  We will ask members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or services you received.  We will contact you via e-mail and keep our surveys succinct so it shouldn't take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample.  We need young people, workers, retirees, people with long-term conditions and people from all ethnic groups.
If you are happy for us to contact you occasionally by e-mail please complete all fields of the relevant form which can be collected from reception or printed off from this link:  Join our Patient Reference Group  Please, then, return the completed form to the practice, at reception or by post.
We will be in touch when we receive your form.
Please note that no medical information or questions will be responded to via this form.  Please contact your GP in the usual way to discuss medical concerns.
We should be very grateful for your assistance.
Parking
Public parking is available in the vicinity of the main surgery, in the car park opposite our building, on Lower Baxter Street.  Charges at present are 50p for up to 30 minutes, £1.50 for up to one hour and £2.00 for up to two hours on weekdays, with a maximum stay of two hours.


GP Patient Survey 2009/10

Details can be seen by clicking on: Patient Survey

Travelling overseas?
Don't forget to think well ahead about whether you need any travel vaccinations or malaria tablets.  Look at our Health Links page for links to travel sites with information about what immunisations you may need and any necessary precautions to ensure a safe and enjoyable holiday.  Print off a Travel Risk Assessment form (see Immunisations on the Services page) to complete prior to making an appointment to see one of our nurses for up-to-date advice.  You should arrange your first appointment more than a month before your intended date of travel.  Malaria tablets can be purchased from the surgery.
Prescriptions online
Through our computer clinical software provider, EMIS, it is possible to order your repeat prescriptions online, at a time that suits you and without having to keep on ringing back when the dispensary telephone number is engaged.  See details of how to register for this on the Prescriptions page.  We will be able to provide you with all the information you need to access this secure service.  Please retain this information for future use when using EMIS Access.
Choose and Book
We are able to offer you a choice of hospital to be referred to should you need specialist advice.  Please advise your doctor, at the time of your consultation, which hospital you wish to be referred to. 
After the booking has been made you will, shortly after, receive a letter giving details of the appointment.  Included in the letter are details of how to change the appointment if the original date is inconvenient for you.  This is for some routine, outpatient appointments, only.