Feedback

Your Feedback matters

We are committed to delivering safe, effective and patient-centred care. Feedback from our patients is an essential part of this process, as it enables us to review the quality of the services we provide and identify areas where improvements can be made.

Whether your experience has been positive or you feel there are aspects we could do better, your comments are invaluable. They help us to understand what matters most to our patients, ensure that good practice is recognised, and support us in making changes where necessary. By working together, we can continue to provide high standards of care for all members of our community.

You and Your General Practice

You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team.

SNEE ICB details for any YYGP feedback:
Freephone: 0800 389 6819
(9:30am to 3pm, Monday to Friday, excluding bank holidays)

Email: pals@snee.nhs.uk
Post: Patient Advice and Liaison Service (PALS)
Endeavour House
Russell Road
Ipswich
IP1 2BX
Website: You and Your General Practice – NHS Suffolk and North East Essex ICB