Patient Feedback Survey

Thank you for visiting our practice. We are always looking to improve the care and services we provide. Please take a few minutes to share your feedback. Your responses are confidential.

    About Your Visit

    1. How easy was it to book your appointment?

    2. How would you rate the friendliness and helpfulness of the front of house staff?

    3. How would you rate the cleanliness and comfort of the practice?

    4. How long did you wait to be seen compared to your appointment time?

    About Your Consultation

    5. How well did your clinician listen to you?

    6. How well did your clinician explain things in a way you could understand?

    7. Did you feel involved in decisions about your care and treatment?

    8. Overall, how satisfied are you with the care you received today?

    General Feedback

    9. What did we do well?

    10. What could we improve?


    Call 111 NHS Suffolk and North East Essex Frank Smoke Free NHS Choices NHS West Suffolk